All Systems Operational

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Information and Notifications about the Connector to Microsoft Teams from a SIP PBX.

Uptime over the past 90 days. View historical uptime.
PBX Connector ? Operational
90 days ago
99.98 % uptime
Today
Call App ? Operational
90 days ago
99.98 % uptime
Today
SIP Trunk Connector Operational
90 days ago
100.0 % uptime
Today
SMS Connector ? Operational
90 days ago
100.0 % uptime
Today
Provisioning Portal ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams SIP Gateway ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Issue under investigation - Teams calling
Resolved - The incident is resolved
Apr 15, 19:23 EDT
Update - As of 17:00 EDT inbound calling has stabilized except for a small subset of customers traversing the edge proxy pr1.connecttoteams.com (52.255.184.52). We have identified the cause of the issue and are working on a permanent solution. We expect full resolution within the next several hours. Updates will be provided as more information becomes available.
Apr 15, 17:10 EDT
Monitoring - Currently the calling service is stabilized, we still keep the provisioning portal disabled for the moment
Apr 15, 13:33 EDT
Update - Temporarily we disabled the provisioning portal in order to stabilize the service
Apr 15, 13:14 EDT
Investigating - The service is still having issues, currently we are further investigating
Apr 15, 12:23 EDT
Monitoring - The service is recovered, we continue to monitor the situation
Apr 15, 11:28 EDT
Identified - Currently the service is recovering, we are monitoring the situation and provide additional updates when available
Apr 15, 11:20 EDT
Investigating - We are aware of an issue that is affecting calling for a subset of customers. This issue appears to affect inbound calls. We are actively pursuing solutions and apologize for any interruption of service. Updates will be made as more information becomes available. (The issue is not affecting customers on dedicated infrastructure)
Apr 15, 10:06 EDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Degraded Service in Edge Proxy
Resolved - At approximately 12:19 PM EDT the edge proxy running at 23.29.127.82 (pr24.connecttoteams.com) experienced performance issues causing an interruption in SIP registrations for approximately 7,000 users. After the virtual machine running this service was restarted 13:29 PM EDT registrations started normalizing, and service was fully restored by 13:51 PM EDT. An RFO will be available once analysis of the issue is complete.
Apr 8, 12:19 EDT
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

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