All Systems Operational

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Information and Notifications about the Connector to Microsoft Teams from a SIP PBX.

PBX Connector Operational
Call App Operational
SIP Trunk Connector Operational
SMS Connector Operational
Provisioning Portal Operational
API Operational
Microsoft Teams SIP Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 05:00 EDT
Scheduled - On Sunday, September 6, 2026 at 5:00 AM EDT we will be applying a software patch to the ConnecttoTeams B2BUAs and edge proxies, covering a fix for no topology hiding and a fix for consultative transfer with AI Voice Agent support. The maintenance window runs from 5:00 AM to 6:00 AM EDT.

During the maintenance window, calling and SIP registrations will be impaired for approximately 10 minutes as the servers restart. No other services will be impacted, and the maintenance will not affect customers with dedicated infrastructure.

Sep 3, 02:03 EDT

Sep 5, 2026

Completed - The scheduled maintenance has been completed.
Sep 5, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:00 EDT
Scheduled - On Saturday, September 5, 2026 at 4:00 AM EDT, we will be performing maintenance on the ConnecttoTeams SMS service component to apply performance improvement fixes. The maintenance window runs from 4:00 AM to 4:30 AM EDT.

During this window, SMS service may be unavailable for up to 10 minutes.

Sep 3, 02:01 EDT

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 03:23 EDT
Monitoring - Currently it seems the network issue in Azure is resolved. We are monitoring the situation.
Sep 2, 13:03 EDT
Update - We are continuing to investigate this issue.
Sep 2, 12:17 EDT
Investigating - We are currently investigating intermittent connectivity issues affecting our calling service. Customers may experience intermittent registration failures or registration drops, intermittent media packet loss during calls.

Our investigation indicates that the issue may be related to network connectivity within the underlying Azure infrastructure. We are actively monitoring the situation and working to identify the root cause and restore full service stability.

Sep 2, 12:16 EDT

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.